Contact details

bluemall.cz is an online shop operated by JTI Ventures AB.

Seller

• Company: JTI Ventures AB
• Legal form: aktiebolag, a Swedish limited liability company
• Swedish company registration number: 559041-2358
• VAT number: SE559041235801
• Registered address: Andesitgatan 6, 254 68 Helsingborg, Sweden
• Email: info@bluemall.ch

We dispatch goods from Sweden, within the European Union. We have no physical shops or collection points; in-person collection and returns are not available.

Contact us

Use our contact form for questions about an item, your order or a return. If your question is about an order, include its number so we can find it. We do not offer telephone support.

How we can help

• Order status and dispatch information
• Returns and withdrawal from the contract
• Complaints about faulty goods
• Invoices
• Delivery and estimated arrival

What to include in your message

For a product question, include the item number shown on the product page.

Out-of-court dispute resolution

If we cannot settle a consumer dispute with you, you can apply to the Czech Trade Inspection Authority (ČOI) for out-of-court dispute resolution. Information is available at coi.gov.cz; applications can be submitted at adr.coi.cz.

Last updated: 11 September 2026.